The retail sector is quickly shifting to E-commerce, online shopping, and door-point delivery. E-commerce players have had to respond to the change in consumer trends primarily driven by technology. Equally, their business is volatile due to risks such as bad online reviews, negative social media coverage, and high competition. Also, the e-commerce industry is heavily reliant on the warehouse industry to complete customer orders and shipments. The rationale for the collaboration is timely order fulfillment, seamless logistics, inventory management, and close cooperation.
To live up to the expectation, the modern warehouse should embrace robust technology and refined innovations. Modern warehouses and systems offer e-commerce players a fighting chance among giants like Amazon and local firms.
What Are the Benefits of Modern Systems in Warehouse Operations?
Cost Optimization Strategy
For organizations to survive in fiercely competitive environments, management of business costs is vital. Currently, the workforce demands higher wages in line with living standards. The welfare benefits provisions also add up to the total labor cost.
By embracing modern technology, warehouses will eliminate human intervention and improve its efficiency. One of the direct impacts of cost optimization is better prices to the final consumer.
Savings acquired here can be channeled to better packaging, improving customer service, and cementing existing relationships with customers.
Solutions Use of Modern and Efficient
There are several modern solutions at the disposal of E-Commerce shopping sites — one of the top trends in the application of augmented reality by e-commerce stores. Using augmented technology, customers can try clothes, shoes, jewelry, and other products remotely.
Equally, a warehouse management system can provide available inventory to a E-Commerce site via an API in real-time.
Improved Inventory Management
A warehouse is likely to lose its value if it mismanages inventory management—additionally, the success of e-commerce operation order fulfillment.
Below is a breakdown of how such a system improves a warehouse
- The system coordinates stock levels for different locations, products, distribution centers, and multiple vendors.
- It'll help track production levels, work-In-progress, and units of finished goods.
- It improves cube management using warnings, reports, and the provision of vital data.
- You'll also get access to periodic reports, thus eliminating the need for an expensive inventory tracking process.
Enhances Quality Assurance
Quality assurance affects the brand of your business and improves general regulatory compliance. The role of a warehouse is to act as a watchdog or the first guard against any violations.
Modern warehouse assists in sample testing using a product eligibility scorecard. E-commerce stores can hence rely on such reports to improve compliance. However, for the system to work, it must be guided by a pre-set quality metrics.
Additionally, the system provides notifications to floor employees on potential threats to quality.
Better Customer Satisfaction
The bottom-line objective of a warehouse is to reach customers quickly, in the right condition, and without delays. Such a level of service delights customers and improves service ratings.
Here is a demonstration of how a warehouse system increases customer satisfaction.
- Utilizing inventory systems to eliminate stock-out occurrences
- The anticipation of high demand using modern technology like bots or A.I
- Fast-tracking of deliveries and shipping orders using better systems
- Use of automated labor management in allocation of duties, supervision, and optimization.
- Use of cloud-based computing for storage, remote access, and secure back-up
Let Us Help You Transform Your Warehouse.
To keep up with industry changes in e-commerce, a warehouse should transform into a fulfillment center. E-commerce players will trust such a business because of reduced costs, prompt service, quality assurance, and customer satisfaction.
To transform your warehouse, you'll need a quality warehouse management system like SphereWMS. Its technology will give your warehouse an edge using features like order-fulfillment, e-commerce integration, dashboard, among others. Contact us for more information.