
E-commerce inventory management software is a crucial tool for online retailers and fulfillment providers looking to effectively manage their inventory levels, eCommerce order fulfillment, and shipping. With so many inventory management software solutions available in the market, choosing the right one for your business can be challenging. In this article, we will discuss what eCommerce inventory management software is, its core features, benefits, and how to choose the right software solution for your business.
What is E-commerce Inventory Management?
E-commerce inventory management is the process of tracking and managing stock levels, orders, and other information related to products for sale online. This is achieved through the use of specialized software that allows business owners to monitor their inventory, track orders, and manage customer relations. The primary goal of eCommerce inventory management is to ensure accurate and timely order fulfillment while optimizing stock levels for maximum efficiency.
The Importance of E-commerce Inventory Management
E-commerce inventory management is crucial for the success of an online business. As mentioned, it helps businesses keep track of their inventory levels and ensures that they always have enough stock to fulfill customer orders. With effective inventory management, businesses can reduce the risk of stockouts and overstocking, which can lead to increased storage costs and lost sales.
How to Manage E-commerce Inventory
Businesses can manage their eCommerce inventory manually or by implementing one of the eCommerce inventory management systems on the market. Manual inventory management involves tracking inventory levels on a spreadsheet or a piece of paper, which can be time-consuming and prone to errors. An inventory management software (IMS) system automates the process of inventory management, allowing businesses to streamline their inventory management process, reduce errors, and improve accuracy.
Related: eCommerce Order Fulfillment: A Guide for 3PL and Fulfillment Ops
What is E-commerce Inventory Management Software?
E-commerce inventory management software, or an IMS, is a cloud-based software solution that helps businesses manage inventory across multiple sales channels, warehouses, and locations. The software allows businesses to track inventory counts, synchronize inventory across multiple sales channels, and manage purchase orders, sales orders, and order fulfillment. The software also provides real-time inventory tracking, reporting, and analytics to help businesses optimize inventory performance and meet customer demand.
*It's important to note, however, that inventory management software functionality is also included in leading warehouse management software (WMS) systems, such as SphereWMS. Keep in mind that when we refer to eCommerce inventory management software, we are also referring to the IMS functionality of a WMS system.
Core Features of E-commerce Inventory Management Software
- Multi-Channel Inventory Management: The software allows businesses to manage inventory across multiple sales channels, including eCommerce platforms, physical stores, and wholesale channels.
- Real-Time Inventory Tracking: Real-time inventory tracking ensures that businesses have accurate and up-to-date information about their inventory data such as how much inventory is available.
- Order Management: E-commerce inventory software should provide businesses with tools to manage their orders from start to finish, from receiving orders to shipping them out.
- Barcode Scanning: E-commerce inventory software should support barcode scanning, making it easier to track inventory, manage orders, and reduce errors.
- Reporting and Analytics: The software should provide businesses with comprehensive reporting and analytics, allowing them to make informed decisions about inventory control and management.
- Automated Reorder Management: The software should be able to automate the process of reordering inventory when levels fall below a certain threshold.
- Shipping Integration: The software should integrate with shipping carriers to streamline the shipping process.
- Mobile Accessibility: E-commerce inventory software should be accessible from your mobile device, allowing businesses to manage their inventory on-the-go.

Benefits of E-commerce Inventory Management Software
Effective inventory management is essential for the success of eCommerce retailers. Here are some of the benefits of using eCommerce inventory management software:
- Improve Inventory Control: E-commerce inventory software helps businesses optimize their inventory levels, reducing the risk of overstocking or stockouts.
- Streamline Order Management: The software helps businesses automate and streamline order management, reducing the time required to process orders.
- Improve Customer Satisfaction: Accurate and timely order fulfillment leads to improved customer satisfaction and increased repeat business.
- Optimize Supply Chain Management: E-commerce inventory software helps businesses manage their inventory levels across the entire supply chain, from raw materials to finished goods.
Choosing the Best E-commerce Inventory Management Software
Choosing the best eCommerce inventory management solution can be challenging. Here are some factors to consider when selecting a software solution:
- Core Features: The software should include all the core features required for effective inventory management, including real-time inventory tracking, order management, and reporting and analytics.
- Integration: The software should be able to integrate with your existing systems, including enterprise resource planning (ERP) systems, shipping carriers, and other software solutions.
- Scalability: The software should be scalable to meet the needs of your business as it grows.
- Customer Support: The software provider should offer reliable and responsive customer support to help you address any issues that may arise.
Picking the Best eCommerce Inventory Management Software Provider
Choosing the right software provider is just as important as choosing the right software. Businesses should look for a software provider with a proven track record of delivering reliable and effective eCommerce inventory management solutions. They should also consider factors such as customer support, pricing, and user reviews when selecting a software provider.
SphereWMS - The Complete E-commerce Inventory Management System
SphereWMS is a leading warehouse and eCommerce inventory management software that offers all the features mentioned above and much more. With SphereWMS, you can easily manage your inventory across multiple channels, track real-time inventory levels, and automate routine tasks. The software provides you with comprehensive reporting and analytics, allowing you to make informed decisions that drive your business forward.
In addition to eCommerce inventory management, SphereWMS also provides robust warehouse management, 3PL, and distribution capabilities. Whether you operate a small warehouse or a large-scale distribution center, SphereWMS can provide you with the tools you need to succeed.
Click here to learn more about SphereWMS eCommerce integrations.
Conclusion
E-commerce inventory management software is an essential tool for any online retailer or fulfillment provider looking to effectively manage their inventory levels and optimize their supply chain management. The right software solution should include all the core features required for effective inventory management, including real-time inventory tracking, order management, and reporting and analytics. By choosing the right software solution, businesses can streamline their order management process, reduce inventory shrinkage, and improve customer satisfaction, leading to increased sales and revenue.
FAQs
What is eCommerce Inventory Management Software (IMS)?
E-commerce inventory management software is a cloud-based solution that helps businesses manage their inventory levels, order fulfillment, and shipping across multiple sales channels, warehouses, and locations.
Why Do I Need an eCommerce IMS?
Effective inventory management is essential for the success of any eCommerce retailer or fulfillment provider. E-commerce inventory management software helps businesses optimize their inventory levels, streamline order management, and improve customer satisfaction.
Will SphereWMS Handle All of My eCommerce Inventory Needs?
Yes, SphereWMS provides comprehensive eCommerce inventory management capabilities, including real-time inventory tracking, order management, and reporting and analytics. The software is also scalable to meet the needs of any business, from small online retailers to large-scale distribution centers. With SphereWMS, there is no need to purchase standalone inventory management software.
Can an eCommerce IMS Integrate with Other Software Solutions?
Yes, an eCommerce IMS can integrate with other software solutions such as eCommerce platforms, ERP systems, shipping carriers, and other inventory management systems. Keep in mind, SphereWMS replaces the need to purchase standalone inventory software, as it already includes advanced IMS capabilities along with full warehouse management control, even for multiple warehouses.
Is eCommerce Inventory Software Scalable?
Yes, SphereWMS eCommerce inventory and warehouse management software is scalable and can grow with your business as it expands.
How Does eCommerce IMS Software Help Businesses Improve Customer Satisfaction?
E-commerce inventory software helps eCommerce companies and logistics providers manage their inventory levels more effectively, reducing the risk of overstocking or stockouts. This leads to more accurate and timely order fulfillment, which in turn improves customer satisfaction.